- Return & Exchange
Return & Exchange
Customer Satisfaction is our number one priority. For any reason you are NOT satisfied with your purchased, we offer 30 days return/exchange policy on all of our products - No question asked! Kindly Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions to have the ring(s) returned.
- All returns are subject to inspections before a refund is issue.
- Customer is responsible for return shipping cost.
- Ring with signs of usage are applicable to 20% charge.
- We do not accept unathorize return. Please contract us prior to making any return/exchange
- Shipping costs are non-refundable; unless the return was a result from our mistakes.
- After verification of the merchandise(s), your refund shall follow within 3 business days
Do NOT ship the ring back in the Regular / Business envelope with a stamp on it. Regular/Business envelopes are processed through Postal machines at high speeds, which will cause damage to the ring. In this case (damaged ring), your request for an Exchange/Refund is no longer applicable.
Cancel Or Change An Order
If you would like to change or cancel an order, please Contact Us and we will attempt to accommodate your request, provided that your order has not yet shipped.
- First exchange is FREE; any subsequent request within 30 days of purchased will cost $5.00, and it must be paid in advance at the beginning of second/third exchange.
- ALL exchanges are require $10.00 USD be paid in advance. This will cover the international return shipping cost.